Privacy Policy

Gippy Web Services ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our services.

1. Who We Are

Business Name: Gippy Web Services
ABN: 64 253 216 928
Location: Victoria, Australia
Contact: adam@gippywebservices.com.au

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: Name, business name.
• Contact Data: Email address, telephone number.
• Project Data: Information you provide about your business needs for the purpose of generating quotes or project proposals (including via our AI Project Planner).
• Technical Data: IP address, browser type, and operating system (via basic analytics).

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data to:

• Process your inquiries and provide quotes for web design services.
• Performance of a contract (Hosting, Maintenance, or Development) we are about to enter into or have entered into with you.
• Comply with a legal or regulatory obligation.

4. Third-Party Services

We use trusted third-party service providers to help us run our business regarding:

• SiteGround: Our hosting and email infrastructure provider. Data stored on our servers is physically located in data centers managed by SiteGround.
• Zapier: We use Zapier to automate our contact forms and lead processing.
• Google Gemini AI: When you use our "AI Project Planner", your business description is processed by Google's AI to generate the proposal. We do not use this data to train their models.
• Google Analytics: We use Google Analytics to understand website traffic and user behaviour. This service uses cookies to collect anonymous, aggregated data such as your IP address, browser type, and pages visited. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

6. Data Security

We have put in place appropriate security measures (including SSL encryption) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: adam@gippywebservices.com.au.